While we have some concerns, Careers Plus Resumes, or as they are known by their
abbreviated web address CPResumes.com, achieved a middle-of-the-road rating for three reasons:
affordability, writers' backgrounds, and guarantee.
Yes, the writers are all CPRWs (Certified Professional Resume Writers), as you would expect with service at this
level. But the company also claims each writer is also a former hiring manager.
How It Works:
Regardless of your level of experience, choose either the Resume Writing option if you need a
resume built from scratch, or the Resume Editing/Revamp if you have an existing resume that simply needs
tweaking. The latter will save you about $50.00. Additional add-on options are available, including cover
letter, web resume, LinkedIn profile, and rush delivery.
Place your order on their secure site. Complete their online questionnaire and upload/fax an existing resume, if
you have one. You'll be assigned a resume writer who specializes most closely in your particular
profession or discipline.
You'll be contacted by your writer, who will arrange a one-on-one phone consultation to gather more information
and get to know you better. You can do that chat via email if you prefer (Note: we advise going with the phone
interview).
Your documents will be crafted and you'll receive a first draft via email within 24-48 hours. If everything is
good, download the attachments (Word, PDF and ASCII file formats) and save them to your computer. If revisions are
needed, you've got 90 days of free editing.
Here's What We Liked:
-
Beyond certification, the writers have hiring experience. Each writer has an industry
background that included executive-level hiring. That, coupled with industry certification, is a good
combination of talents you want working on your resume.
- One-on-one phone consultation with your writer. Unlike some companies that try to get by with just
an email form, CPResumes understands that the best resumes result from a personal dialog with your writer.
- Multiple distribution formats at no extra charge. Your finished resume comes to you in Word
Document, PDF and ASCII file formats.
- Extensive list of sample resumes are made available on the web site to give you an idea of quality
of writing you can expect. We liked what we saw.
- 90-day guarantee includes assurance of an interview.
- Pricing is reasonable and up front.
Here's What We Didn't Like
The BBB (Better Business Bureau) notes a "pattern of complaints" for this company ranging from
inattentive customer service to resumes not being delivered within the specified time frames. In fairness,
one has to take into account a company's size and volume of transactions when considering customer complaints,
and this is a sizable company that writes a lot of resumes. It's also worth noting that management has made
overtures toward establishing procedures to more effectively resolve customer issues -- also reported by
the BBB. That said, we remain concerned.
In summary, Careers Plus Resumes has some attractive features going for it: from an
easy-to-navigate website to one of the better guarantees in the industry. And pricing is some of the most
reasonable we've seen, given the quality of the product (as evidenced by the posted samples).
Given our concerns over the BBB report, we would advise prospective customers to balance the
pros and cons to their own satisfaction. And if need be, consider other companies we've reviewed -- including our
Top Ranked company ResumeWriters.com, our review of which can be found HERE.
We advise caution...
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