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e-resume.net
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Entry Level / Mid Level / Executive
$119 $155 $245
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The Los Angeles Times ranked this company "Best of the Bunch" among its internet
competitors, a fact that the company leans on extensively in its advertisements. We suspect the LA Times
liked the company's team approach to writing (they've got grammarians on staff, for goodness sake)
and exclusive partnerships with the likes of the American Management Association, CareerBuilder.com,
Military.com, and colleges throughout the nation. We also suspect that the LA Times never tried to get an
email response from the company. A generally unresponsive customer service element hurts this company, and should
give prospective customers reason for concern.
How it works:
Place your secure order on their web site and include a synopsis of your work history, or attach a copy of your current resume. Include a  good time to call. You'll be assigned a contact person who will
conduct a telephone interview--gathering more background info, identifying your strengths and exploring
the best marketing approach for your qualifications. A team of writers goes to work. You'll receive a draft of
the resume for your approval--suggest any changes until you're happy with the end product. You'll receive
your final resume via email, as well as 20 hard copies on high quality cotton bond paper sent via Priority
Mail.
Here's what we liked:
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All writers have real-world business backgrounds. Each is certified and works in-house
in a team environment, meaning more than one professional has his hand in the creation of your resume. They
believe this leads to better quality control. That seems a reasonable conclusion.
- Pricing is fair and up-front. To craft a resume for an entry level position is $119.00. A mid-career
business professional will pay $155.00. Senior and C-Level professionals will pay $245.00. A cover letter
is a flat $50.00. All pricing is spelled out and easy to find on the web site.
- Resume via email and hardcopy is a nice touch. Not everyone has access to quality paper and
a printer. Company provides 20 copies on cotton bond resume paper via Priority Mail.
- Adequate number of sample resumes are made available on the web site to give you an idea of quality
of writing you can expect. We liked what we saw.
- Happiness Guarantee. They're fond of saying, "our work doesn't stop until you say so." In other
words, they guarantee your happiness with the resume. Until you're happy, they continue working.
Here's what we DIDN'T like:
- Emails that went unanswered.
- Increasing number of customer complaints.
In summary, we like the fact that a telephone interview is a given, not just an option. We like the team
approach. We like the quality of workmanship on the finished product. What hurts this company above all is the
generally unresponsive customer service. We would advise customers to consider either the $199.95 resume
at ResumeWriters.com (our top pick) or the $149.00 resume over at ResumeCorner.com. You'll be happy not only with the written results, but with the
extremely helpful and attentive customer service.
Still, if you must, here's the link to the company.
Go to e-resume.net 
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